Campaign puts a human face on those neglected by WCB system

BeHumanWCB encourages workers to tell their stories to government review

Edmonton – A coalition of workers’ rights organizations is urging the WCB review panel to make the Workers’ Compensation system more human.

This fall, the provincial government is conducting a review of Alberta’s Workers Compensation Board. In order to ensure that workers are heard during this review process, the Canadian Injured Workers Association of Alberta and the Alberta Federation of Labour have partnered to create the ‘Be Human WCB’ campaign, which encourages Albertans to share their experiences with the WCB.

“We’re putting a human face on those who are being chewed up by a system that has become heartless,” Alberta Federation of Labour president Gil McGowan said. “Injured workers are ill-served by a heartless WCB system. They need a system that treats them as humans, not numbers or liabilities.”

Workers’ Compensation exists to help workers who are injured at work.  Whenever possible, the system is supposed to get workers healthy enough to return to their jobs. Unfortunately, Alberta’s WCB system has not been working as well as it should.

“It’s not just my experience – I’ve spoken to worker after worker after worker who has had a terrible time dealing with the WCB,” CIWAA executive director Donna Oberik said. “The system doesn’t treat workers like people – they get denied legitimate claims and face a bureaucratic nightmare that never gets resolved. The life they knew is over. The system needs to be more human.”

When WCB turns down a legitimate workplace injury, that individual worker and their family end up paying. But the costs extend beyond that, as these injured workers end up in the public healthcare system costing all of us more money.

“Too often, the WCB has treated employers as the client instead of injured workers,” McGowan said. “They’ve focused on denying legitimate claims from injured workers in order to keep employer premiums low. That cannot continue.”

To learn more about the WCB, or to write an e-mail to the WCB review panel, visit


Olav Rokne, Communications Director, Alberta Federation of Labour at 780.218.4351 (cell) or via e-mail

Showing 8 reactions

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  • commented 2016-12-11 16:09:46 -0700
    when they deny legitimate claims, is when injured workers, or more correctly victims of workplace accidents need to take legal action on their own as individuals.
  • commented 2016-12-06 20:58:50 -0700
    Well? after 2 years… I finally have a surgery date for my shoulder repair, with NO HELP from WCB…. according to the WCB doctors? my injury wasn’t severe enough for more tests… ( MRI ) and was then denied benefits.. and a loss of employment. My family doctor ordered an MRI which WCB denied while closing my file….I would just like to tell W.C.B that their so called * doctors/specialists * are a bunch of feckin’ QUACKS!!! and that they should be
  • commented 2016-12-06 20:55:48 -0700
    should be ashamed of themselves working for such a crooked company, destroying lives, families and a persons self-worth… ( only to name a few ruthless and disgusting things ) … But? again, who cares? they get paid, no matter the cost of human well being. The Workers Compensation Board lives up to that bad reputation, NOT only are they not able to help the injured worker recover? the injured worker is never given a chance to heal fully, due to the stressors they cause. They ( W.C.B ), DO NOT give a shit, and unfortunately, those ( like myself ) who have been injured at work are the ones who have to suffer because W.C.B are too fucking idiotic and lazy to do a thorough search? and truly * Listen* to the injured worker… WCB is great at turning stories around to suit their case…it actually may mean they have to lift a finger and actually work for those who really need their help, and god forbid they might be wrong.. We are just a number that they like to put in their books and check off and say * see? Look we helped this person.. Yay for us! * meanwhile, as they say it they’re in the process of denying the claim! So? It just makes it LOOK as though they have helped… LMAO… Pffffttt!!!! WTG W.C.B you have proven to be the lowest ruthless scums of the earth… We are better off without this ridiculous company!…. So guess what W.C.B? YOU were seriously wrong!!!! My injury was worse than what your doctors and specialists said it is!! … Perhaps it worsened when your freakin’ physiotherapist wrenched my arm over my head.. Causing me such pain it brought me to tears! ( yes.. I reported her, and was called by my caseworker with a sorry )…Sorry didn’t help with the pain. But then again? Who cares.. As long as you get a pay cheque at the end of the month and forget the health and well-being of the injured clients that you have rejected. Nothing more to say here… It falls on deaf ears and careless hearts!
  • commented 2016-11-28 23:06:26 -0700
    I agree with your statement
  • followed this page 2016-11-28 15:55:59 -0700
  • commented 2016-11-24 19:34:41 -0700
    This is so true! The WCB are criminals! They always have an excuse to fuck you over because you didn’t report the injury. Well how is that possible when many injuries are caused by long repetitive work and can take years before the signs of injury will arrive? Example: You shovelled a lot of clay/boulders and cement out of basements by hand. You constantly hit the boulders and chunks of cement buried in the clay with your shovel. The hard impact with the shovel, hitting the boulders and cement, drives the impact right up your arm. Sometimes it absolutely hurts when you hit a buried rock or chuck of cement that you can’t see! The pain level is instant and very overwhelming. Unless you are a doctor, or an older experienced hard worker who knows what can happen to your body when you do this type of work, you will have no clue that you are causing permanent damage to the cartilage in your elbows and your shoulder. As you get older, this will turn into arthritis which can take several more years before it appears. By then you may have already changed your career to a job that is not so physical, such as becoming a truck driver, but this arthritis is still going to come and this is when WCB says, “FUCK YOU” because you didn’t report the injury when it happened! Well how can you when you had no idea you caused a permanent injury? You thought you can just shake it off and keep working!
  • commented 2016-11-23 12:40:28 -0700
    I have had 3 claims in which they were all denied and I have the paper work
  • commented 2016-11-22 23:02:36 -0700
    Yeah. Off 2 yyear on ddoctor orders because the WCB in all their wisdom caused permanent injury instead of properly treating me.

    I’m permanently embroiled in appeal after appeal.

    Now they are trying to buy me out with 18000 $ vs paying me out based on wages of 180000 $ oF lost wages