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Who to Call with ProblemsDepending on the nature of your problem or complaint, there are a number of places to get help or file a complaint. Employment Standards Employment StandardsMost complaints related to work are covered by employment standards. If you think your boss has violated your employment rights (such as payment, holidays, etc.) contact your local Employment Standards Office. To find your local office, call the province-wide Employment Standards number toll-free by dialing 310-0000, then dialing (780) 427-3731. The Employment Standards website is: Complaints can be made at any time during employment or within six months of leaving a job. If you are still employed, keep in mind that your boss will be notified and will receive a copy of the complaint. This makes it difficult to file complaints since, even though it is illegal, many employers retaliate against employees who file complaints. Human RightsA person who thinks his or her human rights have been violated can file a complaint with the Alberta Human Rights and Citizenship Commission. To call toll-free within Alberta, dial 310-0000 and then enter the area code and phone number. Alberta Human Rights and Citizenship Commission Southern Regional Office For province-wide free access from a cellular phone, enter *310 (for Rogers-AT&T) or #310 (for Telus). TTY service for persons who are deaf or hard of hearing Toll-free within Alberta 1-800-232-7215 E-mail humanrights@gov.ab.ca The Alberta Human Rights and Citizenship Commission website is: www.albertahumanrights.ab.ca A complaint must be made to the Alberta Human Rights and Citizenship Commission within one year after the alleged incident. Workplace Health and SafetyWorkplace health and safety falls under the jurisdiction of Alberta Human Resources and Employment. For general information about Workplace Health and Safety, contact the Call Centre at 1-866-415-8690 or fax to (780) 422-3730. Deaf or hearing impaired with TDD/TTY units call (780) 427-9999 (Edmonton) or 1-800-232-7215 in other locations. The website for Workplace Health and Safety is: www3.gov.ab.ca/hre/whs/ Workers Compensation BoardFor all general inquiries to the Alberta Workers Compensation Board, contact: Toll-free anywhere in Alberta 1-866- WCB-WCB1 (1-866-922-9221) Street Address: Communications Terminal for the Deaf, Hearing and Speech Impaired number is 780-498-7895 The Workers Compensation Board website is www.wcb.ab.ca Other HelpIf you're not sure where to turn to or if you have general inquiries about work in Alberta, you can contact the Alberta Federation of Labour. If you have specific questions or need help with a health and safety issue, you can contact the Alberta Workers' Health Centre at: Toll Free: 1-888-729-4879 Email: info@workershealthcentre.ca 111-10451 170 Street The Alberta Workers' Health Centre website is www.workershealthcentre.ca Get Copies of LegislationLegislation that covers you as a worker is available free of charge on-line from the Alberta Queen's Printers, and hard copies are also available for a charge. The most common legislation you may need to reference is at: Employment Standards Regulation Workers' Compensation Regulation Human Rights, Citizenship and Multiculturalism Act To contact the Alberta Queen's Printer: Edmonton: Phone: (780) 427-4952 Office hours: 8:00 a.m. to 5:00 p.m. Monday - Friday (except general holidays). You can call the Queen's Printer toll-free in Alberta by dialling 310-0000 followed by the 10 digit phone number of the office you wish to contact. The Alberta Queen's Printer website is www.qp.gov.ab.ca |
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